Customer Testimonials

Customer Testimonials

“Alan and I as landlords came to Redbrick because of the fresh enthusiasm and commitment that abounded in your office. We have been with Redbrick for almost 10 years and in that time we have developed and open and honest business relationship. Redbrick have always treated us with respect and help is always at hand. Well done to you all, long may you be successful and here's hoping for GOLD next time, you deserve it!!!”
Fran

“I have been using Redbrick as managing agents for my property in Headingley for several years now and have had nothing but good service. They have always been ahead of the game when it comes to advertising for new tenants, have dealt with and kept me fully informed if any problems arose, have helped tremendously when we needed to do refurbishments and account to me monthly in a clear and easy manner. Keep up the good work.”
Ian & Kay Clayton, Sheffield

“We have been using Redbrick's full management service for over 6 years and have found it a very user-friendly and efficient operation. Matt and his team have always been accessible and have responded promptly to all situations. Look no further if you want a stress-free ride as a landlord.”
Eileen and George Loucaides

“I have dealt with Redbrick Properties for 4 years now and I can safely say they have never let me down. I am delighted with the service and would happily recommend them to other landlords.”
Simon Lewis

“I was recommended Redbrick Properties by a friend and fellow Leeds landlord in 2006 and started using them for a recently purchased property. After receiving an excellent service for a few years, I transferred all of my Leeds properties, including student HMOs, to Redbrick. They are extremely professional and courteous. I use their full management service and all maintenance and improvement works that they have arranged has been of a high standard and reasonable cost. During the 6 years I've used them, I've had only positive feedback from tenants about Redbrick and was informed by the HMO team at Leeds Council, they consider Redbrick to be one of the most responsible letting agents in Leeds for large licensed houses. My properties have had no void periods and they have successfully chased and received all rents. I would not hesitate in recommending Redbrick Properties.”
Kate J

“Matt and his colleagues at Redbrick offer a valuable service to us as 'reluctant landlords' unable to sell the house we bought when our daughter was at Leeds university. We live a long way away and it is reassuring to know that the Redbrick team communicate well with us and will deal with any problems and get things sorted.”
Lynn

“The services provided by Redbrick Properties have always been excellent and I would have absolutely no hesitation in recommending them to anyone in need of a property manager. As I do not live in the UK it is a great weight off my shoulders to know that any issues relating to my property will be handled promptly and competently by Redbrick.”
Michael Newsome (Tokyo)

“As a landlord who lives some distance from Leeds it is great comfort to me to know that Redbrick are on hand to manage my property. In fact they do so with such quiet professionalism I sometimes forgot I even have a house in Leeds.”
Chris Garrity, Swansea

“Working and living hundreds of miles away from my property means I rely on a first class service from the letting agent I use. Redbrick are able to provide me with this. I can trust them to keep me informed of any issues at the property and that they will then resolve them swiftly. I rarely have periods when the property is empty and I have absolute confidence that it is in safe hands. 10 out of 10. I would recommend. Kind regards.
Ruth

“In the 3 years that we have been using Red Brick Properties, we have always found the staff to be friendly & helpful, proactive, enthusiastic and so easy to work with. Our properties have been maintained to the highest standard with all necessary repairs being completed without delay. The team at Redbrick are keen to ensure that both their landlords and their tenants are happy, and they provide a service above and beyond our initial expectations. As an overseas landlord, we rest easy in the knowledge that the team at Red Brick are maintaining and managing our properties and we would recommend them without hesitation.”
Nick & Susan Phillips, Texas USA

“We had little knowledge of the business of becoming landlords when we inherited a back-to back house in Burley two years ago. Redbrick Properties was recommended to us, and we found Matthew, Mark and Julie extremely helpful throughout, advising on the legal requirements and finding suitable tenants for the house.

“The staff of Redbrick are friendly and approachable, but highly professional. The fact that Matthew and Mark, who founded the company, are available to callers at the office or can easily be reached by phone or email, is probably the secret of their success.

“We would strongly recommend Redbrick to both landlords and tenants.”
M.S. & J. Dillon

“Some agencies will boast having 500 properties on their books yet Redbrick has proven to be an agency that does not compromise quality of service for quantity of properties. When I put my property with Redbrick I left their office safe in the knowledge that my property would not drown amongst a sea of competition and that both I and my investment would be looked after with care and attention. That was five years ago and they have proved me right every step of the way.”
Mr Williams

“Redbrick have been consistently friendly and easy to deal with. They are extremely professional and provide a fantastic service, quick to respond with regular feedback and excellent communication. I would recommend them unhesitatingly.”
Catherine Wilson

“Redbrick Properties are a great team of young people with energy and enthusiasm. They are innovative in their marketing and give a good, responsive service to ourselves and our tenants. Consequently we have happily let our properties through them for the last 6 years. They always have time for us as we often call in to the office unannounced and always get a warm and friendly welcome. They resolve any maintenance issues very quickly & painlessly, and have always been very fair to both sides whenever issues arise. We look forward to continuing our partnership with Redbrick Properties for the foreseeable future.”
Alan & Fran Tait

“I seldom get back to the UK and it is comforting to know that my property is being well cared for. My house is old and needs repairs from time to time and the contractors Redbrick Properties use are reasonably priced. The team at Redbrick have been very helpful in many ways. I would be confident in recommending them to anyone.”
D T

“Redbrick Properties are the only letting agency I have used in Leeds ever since they opened back in 2002. I was initially attracted to their fresh & new approach to letting property in Leeds. They are youthful enough to understand all the tenants’ needs & dynamic enough to offer a top quality service to landlords. The staff have a fantastic understanding of the student & professional markets and are incredibly thorough with the whole signing up process. I've never had a problem tenancy yet with them!”
E Ziff

“I have used many letting agencies before from the largest to the smallest and Redbrick Properties have by far been the most impressive to date. They are always on hand to offer advice on the best in property maintenance, the changes in UK housing law and how to make the most out of my investment. I would certainly recommend Redbrick Properties as the most friendly and thorough letting agency in the area to landlords and tenants alike.”
James

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