Maybe the terminology "a letting agent" is slightly misguided because it's the aftercare, the management of a property, which separates a great Leeds letting agency from the crowd of local letting agents.
We feel, at Redbrick, that we are good value for money when it comes to property management.
You will be reassured that your property will be in good hands, not only looked after by our maintenance department, but you will be kept in the picture at all times.
When you sign up to our management package you will be contacted by our maintenance manager to customize the maintenance element. We will find out if you have any favourite contractors that you want to carry over during our management, or perhaps you may wish to supply Redbrick with any current warranties on any of the appliances in your property.
The hard work, professionalism, and dedication shown by our maintenance team will hopefully make you more time savvy and even save you money.
Let Redbrick take the worry away when you take that well deserved two week family holiday by taking advantage of our 24:7 tenants emergency helpline. We can also offer you the reassurance of collecting a couple of quotes from our trusted contractors and letting us oversee any necessary works. We will identify maintenance issues before they become a problem. This could be via one of our regular mid-term property checks.
"I would like to thank you and the rest of your colleagues who have made the whole 'landlord experience' an easy and stress free one. The support I am given in finding suitable tenants and the management of the property has been first class. Repairs and refurbishments that you have noticed needed doing, and also that came up in normal wear and tear, have been efficiently and most importantly professionally handled, not only with respect to quality but also that vital ingredient of 'value for money'. I would not hesitate to recommend you to any other budding or even experienced landlords."
"I have dealt with Redbrick for several years and have always been impressed by the service they offer. I was concerned that as the company expanded the personal touch might be lost but this has not been the case. If there are any issues they are always dealt with promptly in a professional manner and I cannot fault their attention to detail. Their communication skills are excellent and I am always kept informed. It has been a pleasure to work with them and I would recommend them to anyone."
"I have known Teresa for over two years, and during this time she has attended my properties with an excellent work ethic and great attention to detail. Her communication and management skills are exceptional. Teresa always keeps me fully informed with regards to the maintenance of my properties. She has the ability to pre-empt any difficult situations arising by recommending the appropriate works in advance. She has a real hands-on approach to her work and goes that extra distance to make sure that any maintenance carried out is performed to the highest standards. She has an understanding of maintenance works and costs which means she can talk to builders, plumbers and electricians at their level and is never confused by their technical jargon. In this regard, she has managed to save me thousands of pounds of potential long-term damages and repairs. She always puts safety first and this is what I truly appreciate.
She is always conscientious, hardworking and a perfectionist. She works with great integrity and has always been honest in her advice. In addition to this, her excellent communication skills, reliability and ability to succeed in getting the job done are only some of the reasons why I continue to ask for her expert help and advice. I would recommend Teresa and the Redbrick Works department to all potential landlords."